We are working to save lives and foster healthy communities in Southern Oregon and Northern California. We rescue neighbors in crisis and deliver them safely to our hospital partners. We engage with other first responders and lawmakers to ensure that the needs of residents come first. Our company was founded for a cause, not for a profit.
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2024 Marks 75 Years of Mobile Innovate Healthcare at Mercy Flights
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Aircraft and ambulances may be the tools we use to save lives, but our people are the true lifeline of Mercy Flights Inc. From the office, dispatch and mechanical experts who keep us running smoothly, to our flight, ground and medical crews on the front line, every team member plays a critical role. Together we care for families, friends and neighbors to build safer, healthier Southern Oregon and Northern California communities.
For a cause not a profit
As health care costs remain on the rise, Mercy Flights continues to operate as a nonprofit medical treatment and transport organization. Even though we receive zero tax dollars, we have worked hard to provide our communities with top notch care at a reasonable cost. Not only are our fees for services significantly lower than most for-profit air services, our membership program is designed to help offset out-of-pocket expenses that a patient would normally be required to pay.
The right transport
Fixed wing, helicopter, ground ambulance—each one provides advanced life support and intense care and safety.
Mercy Flights operates 1 helicopter, 3 fixed-wing aircraft and 24 ground transport ambulances. Not only does our fleet meet community needs, it gives us the flexibility to send the right transport to the right patient at the right time.
Many of our transports are inter-hospital. In fact, we put over 250,000 miles on our ground ambulances every year taking patients between hospitals so they receive the care they need.
Our 24/7/365 commitment to you
From the moment you speak to our dispatch specialists you’ll discover we’re a team of compassionate and caring transport coordinators and medical staff who understand the urgency of your situation. Our number one priority is to treat and transport you quickly and safely so that you may receive the next level of care.
Our trained professionals are ready 24 hours a day, seven days a week – every day of the year – to serve your needs.