Mission
Saving & enhancing lives by delivering vital integrated mobile healthcare in the sky and valleys below.
Vision
Revolutionizing the nation’s integration of mobile healthcare for all.
Values
Mercy Flights is committed to serving with Community, Compassion, Service, Teamwork, and Excellence in all we do.
32,000
Transported Per Year
85,000
Members
600
Critical Care Ground Transports
750
Emergency Air Transports
Saving lives since 1949
Mercy Flights, Inc. was founded as a non-profit organization in 1949 by George Milligan and was the first civil air ambulance in the U.S. Milligan, an air traffic controller and pilot in Medford, established Mercy Flights after a friend of his died of polio in S. Oregon, unable to survive the long, slow ground transport to Portland. Over the years, Mercy Flights added ground medical transport services and in 2016 became one of the first Mobile Integrated Healthcare (MIH) providers in Oregon. The MIH program brings healthcare and social services directly to patients where they reside.
Our Values
Community
Rooted in Community, driven by care.
Compassion
Hands that help, hearts that listen.
Teamwork
One team. One commitment. One mission.
Excellence
Setting the standard in care.
Service
Support when it matters most.
Emergency Air & Critical Ground Transport
Mercy Flights, Inc. owns and operates all aircraft under its own FAA Part 135 Air Carrier Certificate.
Read the latest news
Aircraft and ambulances may be the tools we use to save lives, but our people are the true lifeline of Mercy Flights Inc. From the office, dispatch and mechanical experts who keep us running smoothly, to our flight, ground and medical crews on the front line, every team member plays a critical role. Together we care for families, friends and neighbors to build safer, healthier Southern Oregon and Northern California communities.
A Lifesaving Partnership: How Mercy Flights and the American Red Cross Have Been Connected from the Beginning
A Lifesaving Partnership: How Mercy Flights and the American Red Cross Have Been Connected from the Beginning
Mercy Flights Receives Oregon Health Authority Catalyst Grant and Additional Rural Health Transformation Program Award for Overdose Response Innovation
Mercy Flights Receives Oregon Health Authority Catalyst Grant and Additional Rural Health Transformation Program Award for Overdose Response Innovation
Mercy Flights Recognized as a Pediatrics Ready EMS Agency by Oregon EMSC Program
Mercy Flights Recognized as a Pediatrics Ready EMS Agency by Oregon EMSC Program
Roundhouse Foundation Deepens Support for Prehospital Ultrasound Project with Additional Grant to Mercy Flights
Roundhouse Foundation Deepens Support for Prehospital Ultrasound Project with Additional Grant to Mercy Flights
Mercy Flights Membership
Comprehensive air and ground medical coverage for you and your family.
Membership
Starting at just $125/year.
Membership Benefits
Out-of-pocket transport fees can be expensive
When a medical emergency occurs, the last thing families should worry about is the cost of transportation. Mercy Flights Membership provides financial peace of mind by reducing out-of-pocket expenses for medically necessary ground and air ambulance transports.
Insurance doesn’t always cover transports
Even with health insurance, unexpected medical transportation costs can occur. Mercy Flights Membership helps protect members from eligible out-of-pocket expenses, allowing them to focus on recovery rather than financial concerns.
Membership reduces your costs
Membership provides valuable financial protection and additional transportation benefits. Eligible members can avoid out-of-pocket costs for medically necessary emergency ground and air ambulance transports when Mercy Flights receives payment from insurance or another responsible third party.
In addition, members receive one complimentary non-emergency transport during the lifetime of their membership and a 50% discount on non-emergency, pre-scheduled ground or air medical transport, helping make essential medical transportation services more accessible when needed.
What should you do if you suspect cardiac arrest?
We rescue neighbors in crisis and deliver them safely to our hospital partners. We engage with other first responders and lawmakers to ensure that the needs of residents come first.